OUR POLICY

When you purchase a product from our store, we collect personal information such as your name, address, and email address as part of the buying and selling process.

When you visit our website, your IP address is automatically collected to help us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and updates.

CONSENT TO USE PERSONAL DATA

When you provide us with personal information to complete a transaction, place an order, arrange for a delivery, or process a return, you are giving us implied consent to use it for that specific reason only.

If we ask for your information for a secondary reason, like marketing, we will either ask for your explicit consent or provide you with the opportunity to opt out.

WITHDRAWING CONSENT

If you change your mind after signing up, you may withdraw your consent at any time by contacting us at customerservice@isaora.com.

This will revoke our right to contact you or collect, use, or disclose your information.

INFORMATION DISCLOSURE

We may disclose your personal information only if required by law or if you violate our Terms of Service.

Otherwise, your data is never shared with third parties.

DATA STORAGE & INFRASTRUCTURE

Our store is hosted on the IKAS platform.

Your data is stored securely on their servers protected by firewalls.

PAYMENT SECURITY

For your security, we only use SSL-certified credit card payment systems.

Your payment data is encrypted according to PCI Security Standards Council PCI-DSS standards.

Once the transaction is complete, your payment details are deleted from our system.

THIRD-PARTY SERVICES

Third-party service providers will collect, use, and disclose your information only to the extent necessary to perform their services.

Payment gateways have their own privacy policies; we recommend reading them.

If these providers are located outside your country, your data may be subject to foreign jurisdiction.

LINKS

Our website may contain links that redirect you to other websites.

We are not responsible for their privacy practices and encourage you to read their policies.

SECURITY

We follow industry best practices to protect your personal information from unauthorized access, misuse, disclosure, or destruction.

Your credit card information is encrypted using SSL technology and stored with AES-256 encryption.

Although no method of transmission over the internet is 100% secure, we meet all PCI-DSS requirements.

COOKIES

Our site uses cookies to enhance your experience. Examples:

_session_id: Stores session information, valid for 30 minutes.

cart: Stores cart content, valid for 2 weeks.

You can disable cookies in your browser settings if you prefer.

AGE OF CONSENT

By using this site, you confirm that you are at least 18 years old or have parental consent for minors using the site.

CHANGES TO THIS POLICY

We reserve the right to modify this privacy policy at any time.

Changes take effect as soon as they are posted on the website.

In the event of a merger or acquisition, your information may be transferred to the new owners.

CONTACT INFORMATION

To access, correct, amend, or delete any personal information we have about you,

📩 please contact our Privacy Compliance Officer at customerservice@isaora.com